help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 stopped showing fonts after the update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-04-2025 09:55 - last edited on ‎02-04-2025 10:22 by Fitbit Moderator

‎02-04-2025 09:55 - last edited on ‎02-04-2025 10:22 by Fitbit Moderator

After completing the recent fitbit update my device no longer displays any text, just images. I have tried resetting several times, changing my clock face, restarting my phone, uninstalling and reinstalling the app but nothing has worked. --

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-07-2025 05:42

‎02-07-2025 05:42

Hi there, @Leona_B. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 is still not showing the fonts. I understand your concern, I will do my best to help you with this!

Since all the steps you tried didn't work, you have a Versa 3 and report it's not showing the fonts, I need additional information from you that would best be shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. 

This form is only meant for you to use, so let me know once you’re done. Click here to get access to it. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer