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Versa 3 stopped showing my Readiness Score

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‎02-02-2022 21:45 - last edited on ‎12-18-2022 20:31 by Fitbit Moderator

‎02-02-2022 21:45 - last edited on ‎12-18-2022 20:31 by Fitbit Moderator

My Fitbit is no longer giving me a readiness score? It’s been almost a week. I wear my watch all the time. I only take it off to charge it. I sleep in it every night. I get a sleep score. 

 

 

Moderator Edit: Clarified subject

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25 REPLIES 25

‎12-05-2022 04:58 - edited ‎12-05-2022 04:58

In response to EKep3

‎12-05-2022 04:58 - edited ‎12-05-2022 04:58

This was my exact problem too. Thank God I can read, because I read all those instructions they just replied to you with and I tried all those things. It is 12/05 today, and my last reading was 11/23. It tracks my workouts just fine, it tracks my steps just fine. I don't understand and it's stupidly frustrating because I have to track my sleep for health reasons. 

 

There seems to be no actual fix to this, and I really don't want a different brand watch as I've become used to and love the simplicity of Fitbit. But I'm wondering if I should change over soon..

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‎01-26-2023 15:47

‎01-26-2023 15:47

I’m now having this issue as well with my Charge 5. Was getting plenty of readiness scores, now it just says “get started”. This is one of the few features that I subscribe to premium for, if it isn’t available, not sure I want to. 

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‎02-01-2023 14:51

‎02-01-2023 14:51

Hi

I am same as you and wear mine all the time and today the same happened, no readiness score, also no sleep score (even though set correctly). I am also a premium member and have been for years. 
I would like to know why this is happening?

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‎02-01-2023 18:56

In response to MarreFitbit

‎02-01-2023 18:56

Your help obviously did not help

  I have the same issue - no sleep score and no readiness score.  Been a  Fitbit user for over 4 years and a premium member for over 3 years.  If you don't have a fix just say so!  Please don't waste our time reciting how to wear the watch and making sure it contacts the skin correctly. 

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‎03-30-2023 21:32

In response to EKep3

‎03-30-2023 21:32

Same here super irritated. Even the line that says readiness score disappeared 

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‎05-20-2023 07:31

In response to Sherryg2

‎05-20-2023 07:31

I had this happen to me also with my Charge 5. I fixed it by launching the app and tapping edit and deleting the readiness score section and readding it to my dashboard. It reset and indicated that i needed to wear my fitbit to gather information, the following day i synced and it generated a score. Hope this helps.

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