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Versa 3 stopped tracking distance outside logged activities.

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Hi. My Versa 3 has stopped tracking distance outside of logged activities. I noticed this around the 11/8/24. I don't know if this is a fault, due to an update or related to a change to settings. Any help or advice would be great. Many thanks 

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Hello @BernSte and welcome to the Community.  It looks like there is a bug with the automatic stride length.  Please try turning it off by doing the following: tap on your profile picture/gear icon > Exercise > Stride length > toggle it off.  Fitbit is aware of the problem, but the time frame for a fix isn't available.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Amazing. Thank you. I'll try that and hope it works. If not fingers crossed for a fix. 

 

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