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Versa 3 stopped tracking my data after the update

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‎11-06-2022 04:51 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

‎11-06-2022 04:51 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

For the last few days, I have had to restart my Versa 3 to get it to track anything.  This has been occurring since I did the Versa 3 update last week.  It is getting very frustrating that I have to reset it each day, especially because I don’t always notice it’s not tracking.  Any ideas to fix this issue once and for all?

 

 

Moderator Edit: Clarified subject

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‎11-07-2022 11:17 - edited ‎08-04-2023 04:04

‎11-07-2022 11:17 - edited ‎08-04-2023 04:04

Hi there, @Sar06S. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand how frustrating this can be. 

I've seen you contacted our Support Team before posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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