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Versa 3 stopped tracking my heart rate and AZM

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‎11-16-2022 17:33 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎11-16-2022 17:33 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

4 days ago my Versa 3 stopped recording my zone minutes and heart rate. Any suggestions?

 

 

Moderator Edit: Clarified subject

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‎11-17-2022 04:21 - edited ‎08-15-2025 07:11

‎11-17-2022 04:21 - edited ‎08-15-2025 07:11

Hi there, @GinnyLS. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 3.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎11-25-2022 20:20

In response to MarreFitbit

‎11-25-2022 20:20

Is it possible to share the solution for others of us who are having the same problem?

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