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Versa 3 stopped tracking sleep - but other data points are fine

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Hi Community

I struggled with fixing my Versa 3 inability to track sleep data

 

1. Background

  • Versa 3 was tracking sleep data fine for a year, iOS device
  • Suddenly stop tracking sleep one day
  • Still shows heart rate, HRV, skin temperature, breathing rate, SpO2 fine
  • Even shows daily readiness and average restful sleep (only via email weekly progress report)

2. Attempt (all failed)

  • Restarted device
  • Factory reset device
  • Delete ad reinstalled app
  • Changed phone (iOS)
  • Would appreciate your guidance on what else I can try 

Thank you all

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