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Versa 3 stopped working after being charged

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‎02-19-2024 07:34 - last edited on ‎02-19-2024 07:41 by Fitbit Moderator

‎02-19-2024 07:34 - last edited on ‎02-19-2024 07:41 by Fitbit Moderator

Charged versa 3, exercise would not work, went to settings to reset now still stuck on dots , what do I do? Thanks 

Moderator Edit: Clarified subject

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‎02-19-2024 07:42

‎02-19-2024 07:42

Hi there, @Melmcconnell. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 3 stopped working after charging it. I will do my best to help you! 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-19-2024 07:42

‎02-19-2024 07:42

Hi there, @Melmcconnell. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 3 stopped working after charging it. I will do my best to help you! 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer