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Versa 3 stopped working after getting wet

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‎10-20-2022 16:17 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

‎10-20-2022 16:17 - last edited on ‎12-18-2022 17:02 by Fitbit Moderator

Hi my fitbit versa 3 got wet with salt water at the beach didn't  go in the water the wave splashed up on me and it got wet! Screen is black won't  turn on! Any suggestions?

 

 

Moderator Edit: Clarified subject

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‎10-21-2022 04:11 - edited ‎10-12-2024 12:37

‎10-21-2022 04:11 - edited ‎10-12-2024 12:37

Hello there, @Peaches23. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


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