Versa 3 stops recording my workouts

[Philsie07]

I often do training sessions over 40minutes I use the exercise app and it starts ok but often it stops tracking mid session and I don’t get the full work out details 

any suggestions please 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Philsie07. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Note that you might unintentionally press the button on your watch when you bend your wrist. This may happen during activities such as a workout that require you to move your wrist a lot. With that being said, please try wearing your watch higher on your wrist to avoid hitting the button. For tips on how to wear your watch, see How do I wear my Fitbit device?

Hope this helps. 

[Philsie07]

Hi

That’s helpful

Thank you

Philsie07

Sent from my iPad

[MarreFitbit]

@Philsie07 You're very welcome!

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

[CharlieMcGee]

No I'm not hitting the button.  Please give me some other reason why my fitbit stops recording workouts.

[Philsie07]

I found moving the watch up my arm a little definitely helped it hasn’t happened since , I train 6 days a week multiple sessions, give it a try