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Versa 3 strap *clip* is broken - is it repairable?

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‎09-16-2023 03:59

‎09-16-2023 03:59

The clip on the watch that holds the strap is broken on 1 side (there is no tension on the clip to keep the strap locked in). Anyone know if this is fixable? And if so, how?

Thanks in advance.

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‎09-20-2023 03:05 - edited ‎09-20-2023 03:05

‎09-20-2023 03:05 - edited ‎09-20-2023 03:05

Welcome to the Fitbit community, @chrisbobs!
Sad to hear that you're having an issue with your Versa 3. What you've described shouldn't happen as longs as you're using genuine Fitbit bands with your device.
As there is no easy fix for that, I'd suggest to contact Fitbit support for further assistance:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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