Chatted with Fitbit support, the lady on chat is very helpful and knowledgeable. After trying all the suggested fixed. My Versa 3 still stuck with the Fitbit logo. Same happened to me ~17 months ago on my Versa 2. It was not able to restart.
As a long time fitbit user (> 8 years). Fitbits used to be very reliable product and is the leader of the tracker/smart-watch manufacturer. My recent experience with the Versa 2 & Versa 3 were disappointing. Both become unresponsive or stuck few months after the warranty expire. Lead you think if just a coincidence , fitbit quality issue or just my bad luck. The recent Versa 3 was just ~17 months old. Searching on the web and this forum, I am not alone with this issues.☹️.
Both times, fitbit offer me a discount coupon to purchase a new one, ( the discount is from the list price , however, fitbit does offer discounts form time to time). Effectively, The price after the coupon is similar to the discounted price. Effectively, I am buying an new item just at the current offer price.
I am seriously considering leaving the fitbit community for good, however, the fitbit apps is amount the best and I used to it.
Let me know if you think I should give up on Fitbits.
