Versa 3 stuck on Fitbit logo

[Munis]

The screen went of then logo appear och vibrate then off och this cycle continues till battery died. If I charge the fibit versa 3 again and try to open this problem return till battery died.

I used the watch only for sleep to trace my sleep and wake up me using smart function. 

What is the problem 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Munis. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.

Please note this issue comes from performing a factory reset without first unpairing your Fitbit device from your Fitbit account and phone's Bluetooth settings. With that being said, I suggest following the steps below in the order listed (or making sure you've done them as instructed):

• Unpair your Versa 3 from your phone's Bluetooth and also make sure it's no longer connect to your Fitbit app. 
• Force quit the Fitbit app.
• Turn off the Bluetooth.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth.
• Set up your Versa 3 again.
• If there is no connection, restart your Versa 3.
  
  

If you can't get started with your Versa 3, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device? 

[Munis]

Thanks . I will go through the steps and will give you a feedback. 

[MarreFitbit]

@Munis Sure thing. I'll be around if you need further help. 😊

[Munis]

Thanks.. it is working fine now 😀

[Tinap21]

I tried these steps and still can't get past the logo.

[Munis]

I understand, it is so frustrating 😫 it happened to me also.

3 days trying but no way. I kept the versa3 away for few days then tried again till I was angry 😠 my teenage son start slapping the watch as he is speaking to versa3: why you made my dad angry,  suddenly it started working 😂😂