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Versa 3 stuck on Fitbit logo

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‎06-27-2023 14:09 - last edited on ‎06-28-2023 06:35 by Fitbit Moderator

‎06-27-2023 14:09 - last edited on ‎06-28-2023 06:35 by Fitbit Moderator

Hi, I have a Fitbit Versa 3 which has not been working since 9th May. It is only showing the logo page and nothing else or would be blank screen until I charge it. I have been following tutorials to factory reset it but with no unveil. I finally made some progress in resetting it but I still get the logo page but now I am stuck with an endless loop of noise like it is either starting up/turning off/rebooting etc. This noise is coming literally every minute (I have timed it) and I can’t stop it (I guess till battery dies). 

How do I even begin to fix this?

Update: 

Followed this tutorial and countless YouTube videos 

https://www.myhealthyapple.com/fitbit-sense-or-fitbit-versa-keep-restarting-here-is-a-fix/


Moderator Edit: Clarified subject

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‎06-28-2023 06:40

‎06-28-2023 06:40

Hi there, @sipsachin. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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