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Versa 3 stuck on Fitbit logo

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‎10-20-2023 12:06 - last edited on ‎10-20-2023 13:42 by Fitbit Moderator

‎10-20-2023 12:06 - last edited on ‎10-20-2023 13:42 by Fitbit Moderator

My Fitbit versa 3 is stuck on the logo. It will vibrate and show the logo and then disappear vibrate and show logo again. Seems to be stuck in this loop and not able to do anything else

Moderator Edit: Clarified subject

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27 REPLIES 27

‎10-25-2023 02:34

In response to Bertiebeetle3

‎10-25-2023 02:34

I have a Fitbit blaze which I'm using. How do I unpair it? I have tried deleting the app and removing my blaze from the app still it doesn't work. Thank you for your guidance. It's so annoying though and does your Versa 3 keep displaying the logo. There seems a fault with the system, it shouldn't be this difficult to connect. My blaze connects straight away with no problems 

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0 Votes

‎10-25-2023 05:19

In response to LJBateman92

‎10-25-2023 05:19

Once I connected it and downloaded the app properly I've had no issue. Just took me 3 days of patience to get that far lol

Re: unpairing the blaze.

I would go to the app and press force stop.

Delete the app then and delete the watch from the paired device log.

I think if you let the phone battery die down it might work when you then re charge.

Let me know how you go.

Also there is a few resources on yt that could help.

I'm new to the watches but spend so much time trouble shooting I figure I'd try to help others lol

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0 Votes

‎10-25-2023 05:21

In response to Bertiebeetle3

‎10-25-2023 05:21

Oh FYI don't know if you know to do this but go to Bluetooth on your phone to unpair

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‎10-25-2023 09:16

In response to Bertiebeetle3

‎10-25-2023 09:16

Does yours keep staying on the Fitbit logo? It wont seem to go off it

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‎10-25-2023 09:49

In response to Bertiebeetle3

‎10-25-2023 09:49

I give up. It's ridiculous. It wont connect. I've tried your steps 

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0 Votes

‎10-25-2023 11:16

‎10-25-2023 11:16

Same here And I am fed up with these Sting. I don't think I'm going to continue with it. Unless somewhat knows how to set up the the versa 3 smart watch please let me know.

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‎10-25-2023 11:21

In response to rkconley65

‎10-25-2023 11:21

Yes me too feel th same way...

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‎10-26-2023 05:47

In response to PeteAparicio

‎10-26-2023 05:47

The problem is there's a fault with the system and Fitbit should never have let it go to be sold to people. They hardly do anything to help . I'm sending mine back 

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