help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 stuck on Fitbit logo

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-16-2024 17:29 - last edited on ‎07-24-2024 09:12 by Fitbit Moderator

‎07-16-2024 17:29 - last edited on ‎07-24-2024 09:12 by Fitbit Moderator

My versa 3 is stuck on the logo screen and is making a beeping noise every  thirty seconds or so. I’ve tried to reboot many times and still the same issue. 


Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎07-16-2024 19:43

‎07-16-2024 19:43

Hi @Dee3559 - if the watch can be recovered you can always gry6 chat via the Fitbit App, Help & support section, Contact Customer support to help you with a button factory reset.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎07-17-2024 05:21

‎07-17-2024 05:21

@Dee3559   Please use this Fitbit Help Center site to reach support.  The path described by @Guy_ doesn't exist in the current Fitbit app version.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes