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Versa 3 stuck on a "S"

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There is an odd symbol on the face of my Versa 3 and it is like a capitol S with a stroke from the bottom left corner to the top right corner. It is placed directly over the date and it goes off when  I move my hand. It is also beside the symbols that are shown when you move the face to the left. Hope I have described this so as people can understand

Wexford 2022

 

Moderator Edit: Clarified subject

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Hi there, @Wexford2022. Welcome to the Community Forums. Thanks for the details provided in your post. 

Please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the Versa 3 is still stuck on what you have described, please attach a photo of it so we can go from there. In order to add a photo to your reply please: 

  • When you're in the reply page, click on the Insert Photos icon (the little camera). 
  • Then, click on the Choose File in the middle of the grey window that will pop up. 
  • Search for the photo on your computer or phone and click on Open.
  • Once the image shows up in the grey windows, select the size and the position and click on Done.

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @Wexford2022. Welcome to the Community Forums. Thanks for the details provided in your post. 

Please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the Versa 3 is still stuck on what you have described, please attach a photo of it so we can go from there. In order to add a photo to your reply please: 

  • When you're in the reply page, click on the Insert Photos icon (the little camera). 
  • Then, click on the Choose File in the middle of the grey window that will pop up. 
  • Search for the photo on your computer or phone and click on Open.
  • Once the image shows up in the grey windows, select the size and the position and click on Done.

See you around. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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