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Versa 3 stuck on message "To start download the Fitbit app"

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‎05-25-2022 12:29 - last edited on ‎12-18-2022 19:55 by

‎05-25-2022 12:29 - last edited on ‎12-18-2022 19:55 by

versa 3 has gone into set up mode and is asking me to download the app? cannot access watch. Have downloaded app again on pc and phone still not working and will not sync, please help before i carry out a drop test!!!

 

Moderator Edit: Clarified subject

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‎05-25-2022 12:56

‎05-25-2022 12:56

Hi there, @Coops_1960. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 3.

 

I've seen you reached out to our Support Team after posting here and they're now helping you with this matter. 

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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‎05-29-2022 13:01

In response to MarreFitbit

‎05-29-2022 13:01

Yes it is thank you

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