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Versa 3 stuck on message "not provided unknown"

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‎07-29-2024 04:01 - last edited on ‎07-29-2024 08:28 by Fitbit Moderator

‎07-29-2024 04:01 - last edited on ‎07-29-2024 08:28 by Fitbit Moderator

Hi. My watch message reads Not provided unknown. Phone can't even turn off.  Any advice thanks 

Moderator Edit: Clarified subject

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