help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 3 stuck on "Keep it up" message

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2022 17:58 - last edited on ‎12-18-2022 17:53 by Fitbit Moderator

‎06-21-2022 17:58 - last edited on ‎12-18-2022 17:53 by Fitbit Moderator

Stuck on timer mode with orange face. "Keep it up" on the bottom.  How do I turn it off?

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎06-21-2022 20:15 - edited ‎06-21-2022 20:16

‎06-21-2022 20:15 - edited ‎06-21-2022 20:16

Hi @Vern37  - if it is not responding, try a button push, may be a swipe face to the right (go back), or in the Fitbit App change clock face in the gallery tile.

 

Can you also post a photo of the screen you are seeing?

Author | ch, passion for improvement.

Best Answer

‎06-23-2022 10:03 - edited ‎11-16-2023 03:24

In response to Guy_

‎06-23-2022 10:03 - edited ‎11-16-2023 03:24

Hi there, @Vern37. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. @Guy_ Thanks for your help. 

I've seen you contacted our Support Team after posting here. If you still need help, please feel free to contact our team back for further assistance. 

See you around! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer