10-04-2022
05:07
- last edited on
12-18-2022
17:09
by
MatthewFitbit
10-04-2022
05:07
- last edited on
12-18-2022
17:09
by
MatthewFitbit
Programmed a swim now its stuck on timer and I can't get it to stop
Moderator Edit: Clarified subject
10-04-2022 08:16 - edited 03-15-2024 06:39
10-04-2022 08:16 - edited 03-15-2024 06:39
Hi there, @Supersonic50. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
Water lock turns on automatically when you start a swim in the Exercise app. Try a double tap of the button to turn off water lock. For more information, see Can I swim or shower with my Fitbit device?
If the above doesn't work, please restart your Versa 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
Hope that helps.
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10-04-2022 08:32
10-04-2022 08:32
@Supersonic50 I would describe the maneuver as a double press, not a double tap. You must feel your Versa 3 vibrate with each press. There is also a sweet spot in the timing. I never seem to get it to end on my first try.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.