04-10-2025 09:10
04-10-2025 09:10
A couple of days ago my versa 3 stopped syncing sleep; my hourly activity shows up as 0 out of 8 (even though I am moving all the time), zone minutes is 0 when it was regularly twenty to sixty, and my calories burned counter is around a 1000 calories low.
I have tried restarting the device and my fitbit app on my phone (and my phone) several times. I've also checked that my height and weight in the app are correct.
Is it just broken? It still records steps, which is weird, but it doesn't seem to credit me for the right number of calories for those steps, or otherwise register my movement.