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Versa 3 time won't update after traveling

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‎01-04-2022 11:27 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

‎01-04-2022 11:27 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

My FitBit got stuck in Central Time when I drove to and from Nashville.  I live in the Eastern Time zone and cannot seem to correct this via the usual method (turn off FitBit, turn off BlueTooth and then turn Bluetooth back on, and FitBit back on).   Does anyone have another suggestion?  Many thanks!

 

Moderator Edit: Clarified subject

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‎01-04-2022 12:23 - edited ‎07-21-2023 03:52

In response to Guy_

‎01-04-2022 12:23 - edited ‎07-21-2023 03:52

Hi there, @SnowRain. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

Note that the time on your Fitbit Versa 3 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 3 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-04-2022 11:34 - edited ‎01-04-2022 11:39

‎01-04-2022 11:34 - edited ‎01-04-2022 11:39

Hi @SnowRain  - in the Fitbit App click profile photo and App settings, and make sure automatic time zone is enabled and sync the watch.

 

You may need to logout of the App and login and sync.

 

You may also need to restart the phone and watch if it doesn't work easily.

Author | ch, passion for improvement.

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‎01-04-2022 12:23 - edited ‎07-21-2023 03:52

In response to Guy_

‎01-04-2022 12:23 - edited ‎07-21-2023 03:52

Hi there, @SnowRain. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

Note that the time on your Fitbit Versa 3 may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. If you changed time zones and the time on your Versa 3 is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I fix the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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