Versa 3 turns itself off when reaching my 10k steps

[Davidmtchll74]

Fitbit versa 3 keeps switching off then on when I reach 10k steps.  Why is this happening?

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Davidmtchll74. Welcome to the Community Forums. Thanks for the details provided in your post about the inconvenience with your Versa 3.

Please note that you might have unintentionally pressed the button on your watch when you bend your wrist. This may happen during activities such as a workout that require you to move your wrist a lot. That being said, to avoid this from happening again, please try wearing your watch higher on your wrist to avoid hitting the button. For tips on how to wear your watch, see How do I wear my Fitbit device?

Hope this helps. 

[Allan001]

I had been having similar issues, really frustrating when I was in the middle of a exercise.  I found out if I don't look at it when it does its thing for 10,000 steps then it wouldn't shut off.  Nest time it vibrates to let you know you made 10,000 steps just ignore it for a few minutes see if that helps.  Good luck!

[Allan001]

Sorry, don't know why it happens.

[Davidmtchll74]

Thank you