Versa 3 vibrates when I flex my wrist towards my body

[AddieS]

When I flex my wrist towards my body, the watch vibrates and turns on. When I do it again, it vibrates and turns off. This is very annoying for when I workout and go to bed. At night I will be sleeping, I will move a little bit, and my watch will vibrate and turn on. When I workout, every time I stretch my wrist towards me, it will vibrate and pause my workout. I am returning my Versa 3 and getting a new one, as I talked to customer support and they came to the conclusion that it was defective. I am making this post to help others that might have the same problem.

Moderator Edit: Clarified subject

[AnaFitbit]

Hi @AddieS it's great to see you here.

Thanks for sharing your experience with your Versa 3. I'm glad to know you already received assistance from Fitbit Support team. I suggest to keep an open communication with them in case you need help. 

See you around. 

[BB3df0rd]

This has been happening to me too!! I've only had it a week and Its really annoying. I've turned everything off and it still does it. Was the problem resolved when you got a new one?

[Guy_]

Hi @BB3df0rd - this is an issue for left handed people.

If this is your case, the best I could do is make an inverted click face so you can wear it with the button away from your wrist, see SimpleClockPro-L

The only other option is to wear it on your left arm and in the https://www.fitbit.com/settings device settings set your watch to dominant.

[BB3df0rd]

Thanks for the response. I am a leftie. It was never an issue with the versa 2 but now they have got rid of the button it's resetting itself all the time. It's really frustrating and a really disappointing design feature. 

I'll check out an inverted clock face and see if that helps.