Versa 3 vibration is too weak

[AnaSanti]

My Fitbit versa 3 vibration has gotten too weak. Yes it is in the strong setting, but I can barely feel it. I even downloaded an app to test the vibrations but is barely strong. Has gotten weak. How do I fix it? 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @AnaSanti. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from. 

If you haven't done so yet, I'd recommend restarting your watch by following these steps: How do I restart my Fitbit device?. Then, please test the vibration motor of your Versa 3.

Hope that helps. 

[AnaSanti]

I tried twice already and once it turns on again, doesn’t vibrate. 

[Guy_]

Hi @AnaSanti  - unfortunately the weak vibration, even on strong, is a design of the watch issue, and gets worse as the battery level falls too. So the best you can do is keep it charged.

Also where it is on your wrist affects how easily detectable it is. If you are moving your arm when it vibrates it can go undetected.

If you had another watch with good vibration the weak vibration is even more noticeable.

[MarreFitbit]

@AnaSanti I appreciate you had followed the tips and recommendations provided above.

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. We hope your issue is solved soon. 

@Guy_ Thanks for your help!