Versa 3 watch face detached

[laurenliddxo]

 

Hi, is anyone able to help or give me next steps on what to do. I haven’t knocked my watch but I was working and heard a flapping noise and noticed my watch face had detached itself from the watch body and could see the glue isn’t sticky enough underneath anymore. Any advice?

Moderator Edit: Clarified subject.

[Guy_]

Hi @laurenliddxo - if the watch is still working normally, perhaps temporarily scotch it in place to stop it getting caught on something or remove wearing it and try a phone repair shop to reglue it.

You avoid any further contact with water.

[AndreaFitbit]

Welcome to the Fitbit Community, @laurenliddxo. I'm sorry to hear that your Versa 3 watch face is detached. Thank you for adding a picture. I'll be happy to assist.

I noticed that you already got in touch with our team and got assistance. 

Thanks for your help and advise @Guy_.

Have a great weekend.