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Versa 3 went black

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‎09-19-2022 16:53 - last edited on ‎12-18-2022 17:12 by Fitbit Moderator

‎09-19-2022 16:53 - last edited on ‎12-18-2022 17:12 by Fitbit Moderator

My Versa is showing the time only. When I swipe to view steps, sleep ... It goes black. I have had it about 1 month. So frustrating! 😠

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2 REPLIES 2

‎09-19-2022 20:33

‎09-19-2022 20:33

Hi @Lupp  - try restarting it first, if that doesn't help, swipe the face to the right, if you can, and check your Quick Settings.

 

They chat via the Fitbit App, click profile photo, Help & support, Contact Customer support, they may take you a factory reset and set it up again.

Author | ch, passion for improvement.

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‎09-20-2022 14:09

In response to Guy_

‎09-20-2022 14:09

Thank you! The restart worked.
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