Versa 3 won't charge anymore

[Marcskinner77]

The watch has been wonderful no issues . Yesterday it come up low battery so over night I let it the charge and in the morning the watch was dead . I have a second charger  and the same nothing happens it's like to watch it not on. 

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Marcskinner77. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand where your concern is coming from. 

To better assist you, please follow all tips and recommendations provided in this help article Why isn't my Fitbit device's battery charging?

Hope that helps. 

[Docbeef]

I have the same problem as Marcskinner 77, dead battery.  The article does not solve my problem…dead battery!

ihave tried two different chargers in  three outlets and have left it plugged in overnight.   
it is totally dead is there a way to save it?

[MarreFitbit]

Hi there, @Docbeef. Welcome on board. I appreciate you had followed the tips and recommendations provided above.

Before considering other options, would you mind please try restarting your Versa 3 as instructed here How do I restart my Fitbit device? 

If the above doesn't work, may I know if your Fitbit device still vibrates, syncs, shows the green lights on the back? 

[Docbeef]

I’m not sure which of your suggestions that I did to make it work, it restarted and was 100% charged and working fine.

Thanks for your help

Doc

Sent from my iPad

[MarreFitbit]

@Docbeef Awesome! I'm glad to hear that the issue is solved now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.