Versa 3 won't charge anymore

[bacardistuff]

And I've tried three different cords.  Can I assume it has met its demise?  I know things aren't made to last a long time anymore but you always have it in the back of your mind, that perhaps one is wrong.

Moderator Edit: Clarified subject

[Guy_]

Hi @bacardistuff - it depends on what happened before it won't charge, like if it got wet or factory reset for example.

However it could be a question of proper cleaning or all 3 cables are faulty (likely if you have 3). Check the full instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen just in case the watch is fine.

Caution if the watch gets hot when on charge stop immediately.

[MarreFitbit]

Hi here, @bacardistuff. Thanks for stopping by in the Fitbit Community Forums and for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 is still not charging. I understand where your concern is coming from, we're here to help! 

I agree with @Guy_. Have you tried what he suggested? 

As per the description of your post, it could be a sign the contacts on your Versa 3 (and not just the charging cable) need cleaning. Dust and debris can accumulate over time. Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device?

Bear in mind that as all rechargeable batteries age, they deteriorate to some extent and an older device will need to be charged more often than a new one. The best way of minimizing this effect is to avoid deep discharges of the battery. To maximize the overall life of your Fitbit device's battery, ideally keep it between 20-80%.  Many people find that a daily battery boost works best ( e.g. giving it a 15 minutes charge while you are showering in the morning).

Additionally, please find below some tips to best charge Fitbit devices:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature
  
  

For charging purposes, your charging cable or your base station can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)