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Versa 3 won’t charge or turn on

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‎10-18-2023 17:51

‎10-18-2023 17:51

This happened awhile ago, but decided to relook at it to try and fix it. Left it in my pocket while I was working and went to wear it later that day and the screen was completely black. Will not respond to button pushing, and shows no change after charging. Except the entire device gets hot while charging. Please help

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‎10-18-2023 21:45

‎10-18-2023 21:45

Hi @MasonWacome - if the device gets hot while charging stop immediately as it is dangerous.

What it means is the watch is damaged, usually from moisture accumulating inside.

If it is under warranty it can be replaced.

Author | ch, passion for improvement.

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