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Versa 3 won't charge

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‎03-24-2022 04:12 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

‎03-24-2022 04:12 - last edited on ‎12-18-2022 20:17 by Fitbit Moderator

Can't get my watch to charge even though I reset it now it need to update and it won't charge so it can update. I've tried cleaning it and it doesn't

 working

 

Moderator Edit: Clarified subject

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‎03-24-2022 06:36 - edited ‎01-08-2024 05:04

‎03-24-2022 06:36 - edited ‎01-08-2024 05:04

Hi there, @lisafortner_78. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back for updates on your case. 

Have a good day. 

Maria | Community Moderator, Fitbit


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