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Versa 3 won't charge

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‎09-02-2022 16:42 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

‎09-02-2022 16:42 - last edited on ‎12-18-2022 17:17 by Fitbit Moderator

My versa 3 has stopped charging. Havent even had it a year as it replaced my ionic from the recall. I have tried ALL the troubleshooting and cleaning with no luck. 

 

 

Moderator Edit: Clarified subject

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‎09-03-2022 06:09 - edited ‎07-15-2023 04:27

‎09-03-2022 06:09 - edited ‎07-15-2023 04:27

Hi there, @Madjam. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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