05-26-2023 13:27 - last edited on 05-26-2023 13:44 by MarreFitbit
05-26-2023 13:27 - last edited on 05-26-2023 13:44 by MarreFitbit
My fitbit keeps making noise and will not charge. Its completely black. What do I do?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
05-27-2023 05:25 - edited 05-27-2023 05:25
05-27-2023 05:25 - edited 05-27-2023 05:25
Hi there, @sball4ev. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
Before considering other options such a replacement, please try restarting your Versa 3. For instruction, see How do I restart my Fitbit device?
If the restart doesn't work and you haven't felt a vibration on your watch during this process, as @Guy_ has suggested, confirm that you've tried the following steps:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
05-26-2023 21:19
05-26-2023 21:19
Hi @sball4ev - it may indicate a watch fault or a charging fault, see How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen
Or you can still chat via the Fitbit App, click profile photo, Help & support, Contact Customer support.
Author | ch, passion for improvement.
05-27-2023 05:25 - edited 05-27-2023 05:25
05-27-2023 05:25 - edited 05-27-2023 05:25
Hi there, @sball4ev. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
Before considering other options such a replacement, please try restarting your Versa 3. For instruction, see How do I restart my Fitbit device?
If the restart doesn't work and you haven't felt a vibration on your watch during this process, as @Guy_ has suggested, confirm that you've tried the following steps:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...