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Versa 3 won't charge

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‎02-23-2024 05:45 - last edited on ‎02-23-2024 06:01 by Fitbit Moderator

‎02-23-2024 05:45 - last edited on ‎02-23-2024 06:01 by Fitbit Moderator

I just received a refurbished Versa 3 and it won't charge. I have tried 2 different chargers and multiple outlets with and with out a wall plug and no results 

Moderator Edit: Clarified subject

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‎02-23-2024 08:34

‎02-23-2024 08:34

HI @Stiver - the quality of the refurbished watches leaves room for improvement, contact customer support for another one, in the meantime try holding the button for a full 10 seconds.

Author | ch, passion for improvement.

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