04-01-2024 11:01 - last edited on 04-01-2024 12:03 by MarreFitbit
04-01-2024 11:01 - last edited on 04-01-2024 12:03 by MarreFitbit
Used suggestions to try and have versa 3 sync. It states UNABLE when seen on bluetooth settings and pressed to CONNECT.
My internet is working fine for all other devices. I have turned phone totally off. Moved Bluetooth to on/off several times. Versa 3 does not sync even with just cellular data like it use to when away from my home.
HELP!
Moderator Edit: Clarified subject
04-01-2024 12:07
04-01-2024 12:07
Hello there, @LeighAn. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Vera 3 is still not connecting. I will do my best to help you with this.
In addition to the steps you've done so far, I'd recommend trying the ones below in the order listed:
With the steps above, what I want you to do is to pair your Versa 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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