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Versa 3 won't connect to Wi-Fi

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‎11-18-2022 10:13 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎11-18-2022 10:13 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

Help

My Versa 3 won’t connect to my Wi-Fi  I have tried everything been on the help chat twice with no luck.It worked when I first got watch bank in June.The app thinks it’s connected and the watch face comes up with the signals that it is trying to connect but just goes off after a while.Any ideas

 

 

Moderator Edit: Clarified subject

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‎11-18-2022 16:47 - edited ‎06-09-2023 04:01

‎11-18-2022 16:47 - edited ‎06-09-2023 04:01

Hi there, @Wanty. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our Support Team, please note there's nothing left we here in the community can suggest other than reaching out to our team again.

Maria | Community Moderator, Fitbit


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