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Versa 3 won't connect to my new iPhone 13

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‎05-12-2022 13:42 - last edited on ‎12-18-2022 19:58 by

‎05-12-2022 13:42 - last edited on ‎12-18-2022 19:58 by

I recently got the iphone 13 and my versa 3 wont connect. When I try to set up the device it wont even find the watch. I downloaded the app again, restarted both my phone and the watch but nothing worked yet.

 

Moderator Edit: Clarified subject

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‎05-13-2022 13:43 - edited ‎11-03-2023 12:09

In response to Sanne99

‎05-13-2022 13:43 - edited ‎11-03-2023 12:09

Hi there, @Sanne99 @NMdenise. Welcome to the Community Forums. I'm glad to hear you both managed to solve the issue with your Versa 3. Thanks for sharing the steps that worked for you. 

For additional troubleshooting steps, please see Why won't my Fitbit device sync? 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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3 REPLIES 3

‎05-12-2022 19:44

‎05-12-2022 19:44

I had the same issue, but it finally did work.  Make sure both your phone and Fitbit are on the latest versions.  I had to turn the phone off a few times and start over before it worked.

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‎05-13-2022 01:30

In response to NMdenise

‎05-13-2022 01:30

Turning it on and off a few more times seemed to work thanks!

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‎05-13-2022 13:43 - edited ‎11-03-2023 12:09

In response to Sanne99

‎05-13-2022 13:43 - edited ‎11-03-2023 12:09

Hi there, @Sanne99 @NMdenise. Welcome to the Community Forums. I'm glad to hear you both managed to solve the issue with your Versa 3. Thanks for sharing the steps that worked for you. 

For additional troubleshooting steps, please see Why won't my Fitbit device sync? 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes