03-15-2024 04:20 - last edited on 03-15-2024 04:34 by MarreFitbit
03-15-2024 04:20 - last edited on 03-15-2024 04:34 by MarreFitbit
Versa 3 won't connect to phone.
It wasn't syncing. So I tried all the steps to get the watch to sync. Removed the device from the app. I am now trying to re-add the device. I can get to the point of typing in the 4 digit pairing code, but entering the code is not working.
Moderator Edit: Clarified subject
03-15-2024 04:37
03-15-2024 04:37
Hi there, @JMaples. Welcome to the Fitbit Community Forums.
To better assist you, please make sure you've followed all the steps below in the order listed:
With the steps above, what I want you to do is to pair your Versa 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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03-15-2024 04:52
03-15-2024 04:52
I am still having the same issue. The Versa 3 is visible to my phone, and when I try to set up the Versa 3 from the fitbit app I can get to the point of putting in the 4 digit code. However, the 4 digit code is not working, and I cannot get past this point.