05-16-2024 12:09 - last edited on 05-16-2024 12:26 by MarreFitbit
05-16-2024 12:09 - last edited on 05-16-2024 12:26 by MarreFitbit
versa 3 won't connect to bluetooth
Moderator Edit: Clarified subject
05-16-2024 12:28
05-16-2024 12:28
Hi there, @haggis60. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I will do my best to help you with this.
As a first approach, I suggest following the troubleshooting steps provided in this help article Why won't my Fitbit device sync?
If the issue persists, please try the steps below in the order listed:
With the steps above, what I want you to do is to pair your Versa 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.
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05-18-2024 10:36
05-18-2024 10:36
Had similar prob about 1 wk ago & finally got it to connect doing the following: Forget versa device in phone’s BT> turn off phone’s BT> turn phone off then on again> turn phone’s BT on (away from all other BT devices)> restart Versa (press & hold button)> put Versa on charger> Sync’d Versa & pair request finally appeared.
I don’t usually have a BT connectivity prob so not sure why this happened last wk. Good luck!