Versa 3 won't connect to my phone's Bluetooth

[NoniHarkness]

My Versa 3 won't connect to my phone?

Moderator Edit: Clarified subject

[Guy_]

Hi @NoniHarkness - the Fitbit App can lose connection and it won't sync.

First fully charge the watch and restart it by holding the watch button for 10 seconds till it blanks or vibrates and wait for the logo to appear and for it to start.

Then restart the phone and try syncing.

If the watch doesn't charge see instructions in How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

See also Why won't my Fitbit device sync?

[MarreFitbit]

Hi there, @NoniHarkness. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 3 is not connecting to your phone's Bluetooth. We're here to help you! 

If the steps provided by @Guy_ don't work, please try the steps below in the order listed: 

• Unpair your Fitbit device from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Fitbit device.
• If there is no connection, restart your Fitbit device.
• Once your Fitbit device is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Versa 3 first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone.