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Versa 3 won't hold a charge and button stopped working

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‎04-25-2022 09:11 - last edited on ‎12-18-2022 20:02 by Fitbit Moderator

‎04-25-2022 09:11 - last edited on ‎12-18-2022 20:02 by Fitbit Moderator

My Versa 3 suddenly won't hold a charge anymore and the side button has randomly stopped working, these both started happening at the same time.....anyone have any ideas to try and fix it??

Thanks!

 

Moderator Edit: Clarified subject

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‎04-27-2022 07:49 - edited ‎03-08-2024 09:27

‎04-27-2022 07:49 - edited ‎03-08-2024 09:27

Hi there, @DVerstraete54. Thanks for stopping by in the Community Forums and sharing the details about the issues with your Versa 3. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back.

Have a good day. 

Maria | Community Moderator, Fitbit


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