Versa 3 won't hold a charge for more than 24 hours

[djsdboi]

I’m having the same problem.

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Welcome to the Fitbit Community, @djsdboi. I'm sorry to hear that your Versa 3 battery won't hold charge.

Please confirm that you have followed the steps of help article: Can I extend my Fitbit device's battery life?

Keep on visiting the forums. 

[djsdboi]

I’ve done all of that. I can get 24 hours at most with it. 

[MarreFitbit]

@djsdboi Thanks for following the tips and recommendations provided by @AndreaFitbit.

By any chance, are you using Snore Detection? If so, please note that the Snore Detection feature does impact your device’s battery, so we recommend charging your device to at least 40% before going to bed. For more information, see How can I use my Fitbit device to detect snoring and noise levels while I sleep? 

Hope this helps. 

[Laceyfrick]

I am having the same issue! I even reset mine to mine to factory reset and still no good

[Guy_]

Hi @Laceyfrick - it would seem it has had water inside it which has partially damaged it. mine wouldn't last a fay once it got wet. You may even be able to see condensation in the back window [when it is off, to avoid being blinded by the lights].

If it gets hot while charging, stop immediately.

If it is still under warranty, 1 or 2 years depending on country law, and found faulty the quickest way to resolve it is to take it to the shop for a new replacement, hopefully over the counter.

[djsdboi]

Not using snore detection.

[Ianmccubbs]

I am having the same issues. Just replaced my Versa 3 and the new one won't last more than 14 hours. Have tried all of the suggested tips but 14 hours is the maximum a charge will last.

[Peterstewart]

Me too tried factory reset still no joy battery very bad. All of a sudden my battery used to last for 4 days or more now less than 1 day. Are fitbit owned by apple they did the same thing with phones to make people buy new.

[Ianmccubbs]

This is brand new and it has never lasted 24 hours. My wife also just replaced hers (her 4th firbit over the years) and it had to be replaced as it would not even pair.  The quality has definitely gone down hill. And the chat feature won't work.

[Guy_]

Hi @Ianmccubbs - it would seem there is a problem with it. Have you tried chat via the Fitbit App, click profile photo, Help & support, Contact Customer support?