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Versa 3 won't receive email notifications

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All updates are up to date on phone and email app. Email is not being sent to VERSA 3 and is not showing up as an app to connect. Very confused and frustrated after three long calls to Fitbit support... still not working. I welcome your suggestions.

 

Moderator Edit: Clarified subject

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Hello there, @tpdp. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our Support Team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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