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Versa 3 won't receive notifications or reminders to move

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‎09-29-2024 17:03 - last edited on ‎09-30-2024 04:36 by Fitbit Moderator

‎09-29-2024 17:03 - last edited on ‎09-30-2024 04:36 by Fitbit Moderator

Cant get notifications or reminders on versa 3

Moderator Edit: Clarified subject

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‎09-30-2024 04:38

‎09-30-2024 04:38

Hi there, @12rookie24. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 3 is not receiving notifications. I will do my best to help you with this! 

As a first approach, I'd recommend checking if your Versa 3 is in sleep mode. When sleep mode is on:

  • Notifications, goal celebrations, and reminders are muted.
  • The screen's brightness is set to dim.
  • The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
  • The sleep mode icon illuminates in quick settings.


If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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3 REPLIES 3

‎09-30-2024 04:38

‎09-30-2024 04:38

Hi there, @12rookie24. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 3 is not receiving notifications. I will do my best to help you with this! 

As a first approach, I'd recommend checking if your Versa 3 is in sleep mode. When sleep mode is on:

  • Notifications, goal celebrations, and reminders are muted.
  • The screen's brightness is set to dim.
  • The screen stays dark when you turn your wrist. To wake your tracker, firmly tap the screen twice.
  • The sleep mode icon illuminates in quick settings.


If the above doesn't describe your issue, please see Troubleshooting quick tips for iPhones and/or Why are notifications delayed or missing? depending on your phone. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-03-2024 06:35

‎10-03-2024 06:35

Yes I did. 

Thank you so much 

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‎10-04-2024 08:13

In response to 12rookie24

‎10-04-2024 08:13

@12rookie24 Awesome! I'm glad to hear that your issue was solved.

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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