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Versa 3 won't respond to anything

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‎01-08-2023 13:02 - last edited on ‎01-09-2023 08:44 by Fitbit Moderator

‎01-08-2023 13:02 - last edited on ‎01-09-2023 08:44 by Fitbit Moderator

My versa 3 battery died i charged in now its stuck on the start up screen.  I have tried restarting it and now the side button is not working. None of the underside light flash with movement.  I was told it out of warranty but is there a way to fix it? This is the second fitbit watch that stopped working on me. Now I have to drop 300 for another one seem like a planned scam.

 

 

Moderator Edit: Clarified subject

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‎01-09-2023 08:45 - edited ‎06-21-2023 08:41

‎01-09-2023 08:45 - edited ‎06-21-2023 08:41

Hello there, @Taylorsensecqua. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-09-2023 08:45 - edited ‎06-21-2023 08:41

‎01-09-2023 08:45 - edited ‎06-21-2023 08:41

Hello there, @Taylorsensecqua. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Please feel free to reach out to our Support Team once again if you have any further questions or concerns regarding the outcome of your case. Since you have reported this matter to our team, please note there's nothing left we here in the community can suggest other than reaching out to our team again. 

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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