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Versa 3 won't respond

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My Fitbit Versa 3 was working fine, I put it on charger for an hour and now it's dead. Will not come on at all. 

 

Moderator Edit: Clarified subject

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Hi there, @Melissa1009. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact our team back so they can continue assisting you.

Have a good day. 

Maria | Community Moderator, Fitbit


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