04-08-2022
12:28
- last edited on
12-18-2022
20:05
by
MatthewFitbit
04-08-2022
12:28
- last edited on
12-18-2022
20:05
by
MatthewFitbit
I recently bought a FitBit versa 3 and I've had many problems connecting to my Iphone XR. It has IOS 13+ and the app seems to work fine. However when I start the set up the watch gets stuck on installing apps at 6%. Also, it sometimes goes to the blue check icon but it freezes there. The watch never gets on the actual watch face. When I try to reset both my watch and my bluetooth connection, a message on the app says the operation cannot be completed. Ive tried resetting everything, reinstalling and uninstalling, nothing seems to work, can anybody help me? I can't return my watch so its vital for me to make this work.
Thanks.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
04-16-2022 08:20 - edited 12-31-2023 08:46
04-16-2022 08:20 - edited 12-31-2023 08:46
Hi there, @AlphaCanem. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from.
If you're still having difficulties to set up your Versa 3, please see Why can't I set up my Fitbit device?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-16-2022 08:20 - edited 12-31-2023 08:46
04-16-2022 08:20 - edited 12-31-2023 08:46
Hi there, @AlphaCanem. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. I understand where your concern is coming from.
If you're still having difficulties to set up your Versa 3, please see Why can't I set up my Fitbit device?
Hope that helps.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...