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Versa 3 won't show anything when I swipe up

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‎02-06-2022 09:19 - last edited on ‎12-18-2022 20:31 by Fitbit Moderator

‎02-06-2022 09:19 - last edited on ‎12-18-2022 20:31 by Fitbit Moderator

All my today date will no longer display when I swipe up.  I have changed clock face and reinstalled twice to no avail.  One suggestion was to hold side button for 10 seconds until logo appears however, when I hold side button only google assistant displays

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎02-06-2022 20:49

‎02-06-2022 20:49

Hi @Kimmy1800  - you need to press and hold but a simpler way is to go to watch Settings and at the bottom Shutdown. Wait 10 seconds before placing on the charger to restart it and charge it.

Author | ch, passion for improvement.

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‎02-07-2022 14:05

In response to Guy_

‎02-07-2022 14:05

Thank you so much, I've had that problem for a week and this fixed it

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‎02-11-2022 03:52 - edited ‎10-30-2023 05:11

In response to BCurley

‎02-11-2022 03:52 - edited ‎10-30-2023 05:11

Hi there, @Kimmy1800. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

If restarting your Versa 3 as suggested by @Guy_ doesn't work either, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

@BCurley I'm glad to hear you managed to solve the issue by doing a restart. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


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