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Versa 3 won't show my main screen

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‎04-04-2022 08:57 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

‎04-04-2022 08:57 - last edited on ‎12-18-2022 20:14 by Fitbit Moderator

My Versa 3 smartwatch is displaying a large circle instead of the main screen and won’t 

swipe left? I tried stopping waiting and restarting but that didn’t help???

 

Moderator Edit: Clarified subject

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‎04-05-2022 05:25

In response to Guy_

‎04-05-2022 05:25

Hi there, @Anct. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

 

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

If the above doesn't work, the best way to get help for this problem is to chat with us online again (as I've seen you tried reaching out, but your chat got disconnected) or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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2 REPLIES 2

‎04-04-2022 23:03

‎04-04-2022 23:03

Hi @Anct - what shows in this circle?

 

Does double tapping the face or pushing the button change it?

 

In the Fitbit App, click profile photo, device photo and and make sure Quick View is enabled.

 

 

Author | ch, passion for improvement.

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‎04-05-2022 05:25

In response to Guy_

‎04-05-2022 05:25

Hi there, @Anct. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 3 before reaching out. 

 

Please try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

 

If the above doesn't work, the best way to get help for this problem is to chat with us online again (as I've seen you tried reaching out, but your chat got disconnected) or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes