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Versa 3 won't show the correct language

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‎12-13-2022 14:32 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

‎12-13-2022 14:32 - last edited on ‎12-18-2022 16:58 by Fitbit Moderator

My versa3 screen has text in Spanish not English 

my app is set to uk location is on how do I fi. It also shows Faye as Mar 13 not Dec 13 help

 

Moderator Edit: Clarified subject

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‎12-15-2022 09:21 - last edited on ‎07-09-2024 08:42 by Fitbit Moderator

‎12-15-2022 09:21 - last edited on ‎07-09-2024 08:42 by Fitbit Moderator

Hi @Mumruth - in order to change language on the watch it has to be syncing well with the Fitbit App, which it seems it's not doing.

Try logout of the app and restart both watch and phone and sync again.

Pay special attention in the app to what it says as to when it last synced.

Sometimes date/time won't change, see How do I change the time on my Fitbit device?

Sometimes also it may be necessary to restart the watch and sync several times.

Author | ch, passion for improvement.

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‎12-15-2022 09:32 - edited ‎11-29-2023 13:57

In response to Guy_

‎12-15-2022 09:32 - edited ‎11-29-2023 13:57

Hi there, @Mumruth. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. @Guy_ Thank you so much for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


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